Legal & Compliance

Terms of Service

Last updated: June 2, 2026. Welcome to Osum Paints. These Terms of Service govern your access to our website and define the rules for requesting quotations, scheduling inspections, and hiring our professional team.

1. Terms Acceptance

By using this website, submitting quote forms, or scheduling a site visit, you agree to these Terms of Service. If you do not accept these terms, you should not utilize our submission forms or contact interfaces.

2. Scope of Services

Osum Paints operates as an independent painting and waterproofing contractor in Jaipur, Rajasthan. Our services include residential and commercial wall painting, surface preparation, terrace waterproofing, leakage remediation, designer texture upgrades, wood polishing, and stone restoration. All projects are subject to physical site inspection before a binding contract is formed.

3. Service Quotations & Inspection Rules

Any cost estimates, starting rates, or timeframes listed on the website are informational approximations. A final, binding quotation requires a physical site inspection by Osum Paints supervisors to diagnose the surface substrate condition (moisture, cracks, peeling, old layers). We reserve the right to modify any tentative estimate upon discovering unforeseen dampness, structurally unsound concrete, or underlying wall damage during site inspection.

4. User Responsibilities

When using our site or submitting form data, you represent that:

  • All information you provide (Name, Phone Number, Email, and Location in Jaipur) is accurate, current, and true.
  • You own or have legal authorization to contract repairs, inspections, and painting/waterproofing work for the project site location provided.
  • You will grant our inspection team safe access to the premises at the scheduled time.

5. Limitation of Liability

Osum Paints acts with absolute diligence to deliver high-quality surface finishes. However, Osum Paints is not liable for structural failures, hidden concrete decay, sub-surface ground water pressure, or pre-existing building design flaws that degrade finishes or cause water infiltration behind waterproof layers after application. Our total liability under any written contract is strictly limited to the specific terms set out in that contract.

6. Intellectual Property

All brand marks, logos, icons, graphics, textual content, page structures, and layouts on this website are the intellectual property of Osum Paints. Unauthorized replication, redistribution, or modification of these assets for competing commercial use is strictly prohibited.

7. Governing Law

These Terms of Service and any project agreements entered into with Osum Paints are governed by and construed in accordance with the laws of India, with exclusive jurisdiction assigned to the courts of Jaipur, Rajasthan.

8. Contact Us

If you have any questions or require clarification regarding these Terms of Service, please contact our team at:

Osum Paints Jaipur
A, Plot No. 517, Sindhi Colony Rd, Gole Market, Raja Park, Jaipur, Rajasthan 302004
Email: hello@osumpaints.com
Phone: +91 98292 76414