Legal & Compliance

Privacy Policy

Last updated: June 2, 2026. Your privacy and trust are central to Osum Paints. This document explains how we capture, use, and protect the data you share via our quote forms and site interactions.

1. Information We Collect

When you request a surface inspection or painting/waterproofing quotation through our contact form, we collect personal details required to contact you and prepare your estimate. This includes:

  • Identity Data: Full Name.
  • Contact Data: Phone Number, Email Address.
  • Project Data: Project Location (Area in Jaipur), preferred service type, estimated budget, timeline requirements, and project description details.

2. How We Use Your Data

Osum Paints uses your personal data strictly for commercial and service delivery purposes, including:

  • Reviewing the surface details, location, and specifications of your painting or waterproofing project.
  • Reaching out via phone, email, or WhatsApp to schedule on-site inspections or clarify requirements.
  • Sending customized cost estimates, material advice, and digital project agreements.
  • Providing active project updates and conducting post-completion quality feedback.

3. WhatsApp Form Redirection

Our website utilizes dynamic WhatsApp form redirection. When you submit our contact forms, the inputs are formatted and forwarded into a WhatsApp message link to allow immediate chat engagement with our site supervisors. Your information is processed locally on your client browser and submitted over WhatsApp's end-to-end encrypted messaging service.

4. Caching & Service Workers

To improve loading performance, this website uses local browser caching and Service Worker scripts. These features store static layout files (CSS, JS, and logos) on your device. They do not track individual identity details or log user activity outside our domain.

5. Sharing of Personal Data

We do not sell, rent, or trade your personal information to third parties. We only share details with authorized members of the Osum Paints execution team (site supervisors, certified painters, waterproofing specialists) assigned specifically to inspect or complete your project.

6. Data Security

We take security seriously. Since our website acts primarily as a landing platform redirecting submissions to direct communication channels, we do not store sensitive payment cards or medical data. Any customer information stored locally in operational registers is strictly protected with restricted access controls.

7. Contact Us

If you have any questions about this Privacy Policy, please contact our team at:

Osum Paints Jaipur
A, Plot No. 517, Sindhi Colony Rd, Gole Market, Raja Park, Jaipur, Rajasthan 302004
Email: hello@osumpaints.com
Phone: +91 98292 76414